1. Who this policy covers
This Privacy Policy explains how Rudra Parihaar Raksha Centre ("the Centre"), which operates The ShriGuru Network at www.shriguru.online and its applications ("the Platform"), collects, uses and protects personal data of visitors and Learners.
2. Personal data collected
- Details given at registration or enrolment: name, email address, mobile number, and city or country.
- Account data: login details. Passwords are stored by the Platform in protected form and are not visible to the Centre.
- Learning data: courses enrolled, lessons viewed, progress, and messages or comments posted.
- Payment data: the payment gateway processes the payment. The Centre receives the transaction reference, amount, date and status. It does not receive or store full card numbers, CVV or UPI PINs.
- Technical data: IP address, device and browser type, and usage logs, collected through cookies and similar tools.
- Course tool data: email address, and birth date, time and place entered in a course tool. These are saved securely only to show the Learner the same result again on any device, and are never shared.
3. How personal data is used
- To create and manage accounts and give access to courses.
- To process payments, issue invoices and keep records required by law.
- To send service messages such as enrolment confirmations, class schedules and access reminders.
- To answer questions and resolve complaints.
- To protect course content and prevent misuse of accounts.
- To send information about new courses and programmes, where the Learner has agreed to receive it.
4. Consent
By registering on the Platform, the Learner consents to the use of personal data as described in this policy. Consent may be withdrawn at any time by writing to support@shriguru.online. If consent needed to provide a service is withdrawn, the Centre may not be able to continue that service.
5. Sharing of personal data
The Centre does not sell personal data. Personal data is shared only with:
- the learning platform provider that hosts the Platform and its applications;
- payment gateways and banks, to process payments and refunds;
- providers of email, SMS, WhatsApp and video-conferencing services, to deliver messages and live classes;
- professional advisers and government or judicial authorities, where required by law.
6. Storage and transfer
Personal data is stored on the systems of the service providers named above. Some of these systems may be located outside India.
7. Retention
Personal data is kept for as long as the account is active and afterwards for as long as required by tax, accounting or other law. It is then deleted or anonymised. Course tool data is kept for as long as the course tool is available and is then deleted.
8. Security
The Centre and its service providers use reasonable technical and organisational safeguards to protect personal data. No online system is completely secure, and Learners should keep their passwords confidential.
9. Cookies
The Platform uses cookies to keep Learners signed in, remember preferences and understand how the Platform is used. Cookies can be turned off in browser settings, but parts of the Platform may then not work.
10. Rights of the Learner
Subject to applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, a Learner may ask the Centre to:
- confirm what personal data it holds and how it is used;
- correct or update personal data;
- erase personal data that is no longer needed;
- withdraw consent;
- register a grievance;
- record a nominee to exercise these rights.
Requests may be sent to support@shriguru.online from the registered email address.
11. Marketing messages
A Learner may opt out of promotional messages at any time by using the unsubscribe option in the message or by writing to support@shriguru.online. Service messages about an active enrolment will still be sent.
12. Children
The Platform is meant for persons aged 18 or older. The Centre does not knowingly collect personal data of children.
13. Changes to this policy
This policy may be updated from time to time. The current version is always the one published on the Platform.
14. Grievance Officer
- Name
- Mr Vamanan Sesshadri
- Designation
- Proprietor, Rudra Parihaar Raksha Centre
- Address
- 2nd Floor, New No. 105, South West Boag Road, T. Nagar, Chennai 600017, Tamil Nadu, India
- Phone
- +91 98401 30156
A complaint is acknowledged within 48 hours and resolved within one month of receipt.
15. Mobile App
The ShriGuru Network mobile app for Android and iOS is provided by Rudra Parihaar Raksha Centre through the Learnyst platform. The app uses the same account and data as www.shriguru.online/learn: name, email address, mobile number, course progress and purchase records. This data is used only to deliver courses, support Learners and send course updates. Payments are processed by Razorpay, and the app never stores card or UPI details. The Centre does not sell personal data to third parties. A Learner may request deletion of their account by writing to support@shriguru.online.
Last updated: 13 October 2026